Pricing: Retailers are required to sell all items at double the wholesale price. Wholesale & RRP may fluctuate, but you will be given 30 days notice prior to any changes.
Minimums: Opening Order minimum is 10 pieces. Re-order minimum is 5 pieces.
Order Placement: My preferred ordering method is via my online Wholesale Shop, with upfront payment for whole order, but I appreciate this may not work for everyone, so alternatives can be discussed over email (Sale or Return etc).
Payment: If ordering through the online Wholesale Shop, payment can be made by Debit/Credit card or Paypal up front. If ordering over Email, payment can be made via Direct Bank Transfer or Paypal. Negotiated Sale or Return contracts are required to be paid on a monthly basis.
Turnaround: I aim to ship standard orders within 2-4 weeks from the date the order was placed, but I will of course keep you updated if the situation changes. On larger orders turnaround may be longer.
Changes: Sometimes things change, no worries, just let me know as soon as you can if you have to amend an order.
Shipping: Retailers will not be responsible for shipping costs, but they will be responsible for any duties/customs/fees if buying internationally. You will be notified by email prior to shipping.
Damages: Please inspect your order upon arrival. If it hasn't arrived in tip top condition, get in touch to email@example.com to arrange an exchange.
The nature of handmade: All products are handmade and may vary slightly.
Display and Packaging: Retailers will package all items in the simple packaging provided by me consisting of a business card in a small envelope. Simple! Additional business cards can also be provided if you have a place to put them, or think they can aid display.
Customer Returns: In the unlikely event that a customer requires an exchange for a faulty product, providing they have evidence that the item was purchased in the last 6 months, please give them my email (firstname.lastname@example.org) and I will liaise directly with them.
Review Period: All stockists agree to a 3 month trial period, after which both parties will agree on whether or not to continue or end the agreement.